Need changes to your site? No problem!

How we charge

The first thing to know is we are a small business with low overheads. No larges offices or teams of permanent employees to fund. As a result we can charge you less for the same quality of work as a large agency may charge you.

Whilst we encourage our clients to take control of their websites and update them themselves there are times and situations where a client will want us to update or make changes to their website.

Web Design & Development Rates

£45 per hour
£25 Minimum charge (for small changes upto 30 mins)
£10 Micro charge (for very small changes up to 10 mins)

Troubleshooting Rates

There maybe times when you needs us to perform troubleshooting for you.

This is £45 per hour and we will agree an initial 2 hour window for initial exploration. We aim to fix within those 2 hours, however  if it likely to be a bigger job we’ll advise you.

Meetings & Email Rates for tasks

We don’t charge for initial meetings to discuss a project. These are absolutely free for new clients.

However, some tasks require lengthy or multiple emails, meetings and calls in order to progress them. In these cases where our time is required to progress your work we charge our standard rate of £45 per hour.

Consultancy / Research Rates

We are often asked to take the time to research different solutions, methods or ideas either as part of a project or stand alone piece of work. We charge £45 per hour for this service.

Rush Rates (Urgent / Emergency / Short Notice Requests)

If you need an update done urgently and can’t wait for it to be done under the normal time frames, or need specific work done out of hours, we can help you with this.

We charge £90 per hour this service during business hours and £135 per hour from 5pm to 10pm.
For weekends we charge £135 per hour from 9am to 5pm and £180 per hour from 5pm to 10pm.

Emergency changes must be requested during business hours however we can schedule these changes for out of hours with notice.

Turnaround times

Turnaround times are for tasks that are not project related. A project is usually a website build or website revamp.

CategoryDescriptionTurnaround Time
Small ChangesSimple edits to text or images


  • Change text within a sentence from an existing paragraph of content

  • Replace an existing image with one of the same dimensions.

1 to 3 days

Average turnaround time:
Within 1 day
Medium ChangesChanges within existing layout/design or additional features that require little configuration


  • Add new text or images to existing layouts

  • Add a new page with same layout as existing pages.

  • Add a new plugin that requires little setup or configuration

3 to 5 days

Average turnaround time:
Within 3 days
Larger ChangesChanges to layouts, design, functions and or additional code or features that require configuration.


  • Add or change moderate amounts of text or images

  • Add a new page with a new layout.

  • Add a new plugin that requires moderate setup or configuration

A note on large changes
If we feel that your request is not a task but more of a project we will discuss this with you.
5 to 10 days

Average turnaround time:
Within 5 days
Critical ChangesThese are usually requested for legal or operational reasons.


  • Change of company name / company number

  • Change of email address / phone number / social media link

  • Remove content due to legal disputes

  • Change to employee information

Within 24 hours from receipt of finalised text or images.